Privacy Policy

Effective Date: 01/01/2026

1. Introduction

Welcome to Trade‑Helm Systems (“Company”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website (www.tradehelmsystems.com) or engage with our products and services.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect both personal and non-personal information depending on your interaction with us.

a. Personal Information

This includes information that can identify you, such as:

Full name

Email address

Phone number

Company name and position

Billing and payment details (if applicable)

Account information

b. Non‑Personal Information

Includes details like:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on our site

Activity logs

Cookies and tracking data

c. Cookies and Tracking Technologies

We use cookies to:

Improve website performance

Personalize your experience

Analyze web traffic

Deliver targeted advertising

You can adjust cookie settings in your browser.

3. How We Use Your Information

Trade‑Helm Systems uses collected data to:

Operate and improve our automation products and services

Communicate with you (customer support, updates, or marketing)

Process transactions and manage client accounts

Conduct internal analytics and performance tracking

Prevent fraud and ensure data security

Comply with legal obligations

4. How We Share Your Information

We never sell your personal information.
We may share data only in the following circumstances:

Service Providers: With trusted vendors who assist in operations (hosting, analytics, payment processing, CRM tools, etc.)

Legal Requirements: To comply with law, regulation, or legal process

Business Transfers: In the event of a merger, acquisition, or sale of company assets

All partners and providers are required to handle your information securely and in compliance with this policy.

5. Data Security

We employ appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
That said, no method of online data transmission or storage is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your state or country, you may have certain privacy rights, such as:

Accessing, correcting, or deleting your personal data

Opting out of marketing emails or newsletters

Restricting or objecting to certain data uses

Requesting a copy of the information we hold

To exercise any rights, please contact us at [email protected].

7. Retention of Data

We retain information only as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Trade‑Helm Systems does not knowingly collect personal data from children under 13. If you believe your child has provided us information, please contact us immediately to remove it.

9. Data Transfers

If you access our site from outside the United States, please note that your data may be processed and stored in the U.S., where privacy laws may differ from your region.

10. California & Maryland Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to, deletion of, and details about the sharing of their data. We will not discriminate against users who exercise these rights.

Under Maryland state privacy laws, Trade‑Helm Systems complies with applicable statutes for consumer protection and data handling standards.

Requests can be submitted by emailing [email protected].

11. Third‑Party Links

Our website may contain links to third-party websites or applications. We are not responsible for their privacy practices or content. Review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be reflected by the “Effective Date” above. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Trade‑Helm Systems
Email: [email protected]
Address: [Insert Company Address, Maryland]
Website: [app.trade-helmsystems.com/home]